Cancellation Policy
At Evergrow, we are committed to providing high-quality financial services and ensuring your satisfaction. We understand that circumstances may change, and we’ve designed our cancellation policy to be clear and fair for all users.
Eligibility for Cancellation
- Orders can be canceled within 24 hours of placement for a full refund.
- Orders that have already been processed, fulfilled, or completed may not be eligible for cancellation.
How to Request a Cancellation
To cancel your order, please contact our support team as soon as possible. Include your order details (such as name, email, and transaction ID) to help us process your request efficiently.
- Email: [email protected]
Refunds
If your cancellation request is approved, your refund will be initiated within 5–10 business days, depending on your payment method and your bank or card issuer’s processing times.
Refunds are processed securely via Stripe. Evergrow does not store or handle your payment details directly.
Non-Cancellable Orders
In some cases, such as custom service requests or completed financial consultations, cancellations may not be permitted. These cases will be clearly communicated at the time of order.
Need Help?
If you have any questions or need assistance regarding your cancellation, feel free to reach out to our support team. We’re here to help!
Thank you for choosing Evergrow.